5 simple steps of how Userstellar will help

01

Understanding your business

Fill out a form about your business and we'll discuss it over the Google Meet for you to elaborate important stuff.

02

Understanding your target audience

We'll conduct a survey to your audience as the website will be built to convert them.

03

Designing & Developing

We'll start building based on the actual insights.

04

Test before the launch

We'll conduct 'Usability Testing' to your audience & their feedback will be the crucial factor to make the right changes before the actual launch.

05

Launch & evaluate

We don't stop at launching but monitor your site each month for a year long.

Most local businesses still treat website as a personal taste and expect it to contribute to the business.

@userstellar

Art is personal taste.
Design is business process.

We use the approach that these big fish uses

Utility refers to the usefulness as how effectively a website meets the visitor needs.

“they have the thing i’m looking for”

Example:

  • A portfolio feature that’s designed the way you do storytelling, and displayed near the top section for it matters in audience point of view.

*the illustration above is using this persona example: the majority of your audience, turns out still unfamiliar with you, the service you offer, and your method. So, they’re in the learning phase; trying to make sense how your typical results could be related to them

Usability encompasses the ease which visitors can interact with the website easily, without being frustrated navigating the information they need.

“I can find it easily”

Example:

  • If you’re a car dealership: We could organize important information such as the manufacture year, transmission, etc in a certain layout to make it easy to find. While most car dealership, will just write them down without any strategy, thinking visitor will read everything. Well, they will, but their focus is not guided and it takes longer time for them.

Desirability pertains to the visual appeal and emotional connection a website creates.

“Their website feels good”

Example:

  • Most website owners want every business information being shown in one go (say, 1 page). While the truth is, a Too Much Information content will send a visitor away. We could make them “desire” to explore the website more by employing white spaces, minimalism approach, micro animation, etc. Desirability bring the visitor closer to the conversion.

UX Research

Beside your business vision, we also factor in your target audience in the center of our design. A UX Research will be conducted to ensure your website is not the product of a guesswork.

Methods:

  • User survey
  • Usability testing
  • Competitor benchmarking

 

*This included in Custom Plan

Methods:

  • User survey
  • Usability testing
  • Competitor benchmarking
  • Heuristic Evaluation
  • Heatmap analysis
  • User interview
  • Diary Study
  • A/B Testing
  • And any other required methods to answer the research questions

*This is an Addons service

User Centered Design

A website with your targets audience in mind brings positive experience, perception & outcome

Now let's see what other clients asked

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