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We help you to guide visitors impression, perception & decision through web experience

Stop. Wasting. Time. See if your problem is one of these.

I'm confuse how to organize the sales page effectively

I got no actual experience to design a better website

My site have no visual hierarchy to un-overwhelm visitors

I don't know how to guide visitors through a dynamic website

I think my site is unclear, not interesting & not performing

My site isn't properly built & no resources to make it proper

I've spent monthly rent on website subscription

Really, I'm not proud with my own site

Or, see if your typical question is one of these.

Why my visitors don't convert?

Does visitors really read my site?

Does visitor do scroll down to explore my site?

Do they stay even for just 5 sec?

What they expect from visiting? What still missing from it?

What i do not know about them? What should i know to improve?

If you can relate, then see our solution

Introducing,

The Web Creation

Solution

The Web Creation

We build your site based on and for you exclusively. Your site will guide people's perception & decision.

Online experience that guide decision

The website will impress & answer people's need, thus, driving the perception and guide their decision.

Exclusive design that nobody else uses

We'll craft the site for & based on you. Highly beneficial to highlight your unique value proposition.

Reduced website cost from $1k - $10k

Our service cost way more affordable than all startups & agencies. You may save $1k to more than $10k by building with us.

Own the site as your own asset

By using Kajabi, Showit, etc., you're not the site owner but a system renter. Build with us, then you own asset.

Effective communication medium

Our creation designed to grab attention through pleasing animation. Now you can deliver message effectively, interestingly.

Tools & analytics for audience behavior

Your site will be equipped with data-based tools for growth. Analytics, Heatmaps & Email Marketing.

SOL Kreatif

Tax Leverage

Tais Indonesia

Montrant Visual

Interstellar Capital

After the launch

Now, you can.

Breathe freely as the site making better result

Now you can see the website making visitor feel good, and confident to do business with you. Less bounce rate, higher time on page, higher conversion rate.

Be proud of your owned asset

Now you can proudly show to the world, audience and competitors of your new interesting & useful site that works.

Upload, add, edit content easily

Just like social media, now you can upload, add text, image, to all contents & web info easy and fast.

See what visitors actually do

You can understand how people interact with your site through heatmap, scrollmap and clickmap. Your next improvement, will be backed by an actual data.

Stop spending $ on web subscription

You can now safely stop the monthly rent, and own the asset. Use the budget for other stuff that required more investment.

Effective & efficient workflow

No-headache process

Our development process will be divided into 5 clear phases

  1. Discovery & Preparation
  2. UX Research & Design
  3. Design & Development
  4. Test & Development
  5. Launch & Monitor

Request our detailed workflow here.

Our client portal tool allows you to self-track progress, schedule & files. Access all, in one central place, whenever you need.

✺ To do list
✺ Status
✺ Due date
✺ Comment history
✺ Chat
✺ Meeting docs
✺ Invoice & receipt
✺ Guideline
✺ and all

In the onboarding session, we’ll discuss the schedules for the meetings. It helps you & team to navigate the busy week smoothly without stress.

And of course, we can reschedule if needed.

Our meeting always be documented & have clear action items.

Know what to expect for the next meeting/ update!

Qinan Prayoga

Meet your new problem solver

Qin is an experience strategist & researcher since 2016 that focuses on Human-Centered Design (HCD). As an "in-house consultant", he worked to guide, drive and xx designer, writer, product manager, marketer and business leader to build impactful campaign & product (web, mobile app, TV app).

He noticed that many non-tech sectors haven't benefited from the approach. As a result, he pivot Userstellar to focus on HCD for the fellow knowledge providers.

HCD is a problem solving approach that championing usefulness, usability and desirability; an approach that majority of websites & app uses to solve conversion blockers.

Trust from client partners

10 out of 10, fun, great result, and exceed the expectation

Picture of Mr. Kemas Rifky

Mr. Kemas Rifky

Creative Chairman

The website is so easy to use. Want to upload and update the content, i can easily understand it after trying it once!

Picture of Shelvina Wijaya Becker

Shelvina Wijaya Becker

COO

Save thousands of $

Ready to guide your visitors?

Web Creation

US$1,500

US$1,250

Exclusively designed for you, based on your business & audience

Tailor-made layout
Unlimited request
Tailor-made style
Unlimited request
Tailor-made feature
Unlimited request
UX Research
Essential UX Research
Custom email domain
Unlimited request (webmail)
Email marketing system (lead gen)
Yes (Brevo)
Hosting & domain
1-year
Analytics
Yes (Independent Analytics/ Google Analytics & Heatmaps)
Web Style Guide
Yes
Client’s Guideline
Yes
Training Session
Yes
Client portal
Yes (ClickUp)
Update & backup
Yes (Biweekly)
Error fixing
Yes (regular queue)
Copywriting & imagery
Yes
Year-end Performance Report
Yes (1st year)
Project duration (days, phases)
Based on discussion, 5-phases
  • Setup payment (PayPal, Stripe)
  • Setup content paywall (pay per content)
  • Extensive UX Research (only for Web Revamp package)
  • Unlimited daily sending for email marketing system (Brevo paid plan)
  • Chatbot system (Brevo paid plan)
  • Advance & unlimited heatmaps capability (Hotjar paid plan)
  • Advance analytics (Independent Analytics paid plan

You need to

  • have access to the website, and hosting account; or
  • be able to communicate with the developer who built the site

Web Management

US$250

US$0

We handle your site for 1 month to save your time

‘Style’ changes
Unlimited request
‘Layout’ changes
Unlimited request
‘Feature’ changes
Unlimited request
Error fixing
Yes (prioritized)
Update
Yes
Moderating website
Yes
Web performance report
Yes
Backup
Daily

No minimum month. You can purchase this service when really need to.

Surprisingly, guaranteed.

A refund & guaranteed result is not a business practice in this field so you won’t find similar services providing a refund policy.

But for our first 10 clients, we do offer 75% refund in the 13th month if:

  • Within the 12 months since the new site launched, not a single month hit any KPIs we’ve set together

 

Important:

  • Early during the onboarding process we’ll discuss and lock the metrics & KPIs to measure the site’s impact on business
  • Our expertise often impacting these metrics: reducing bounce rate, increasing time on page & increasing the main CTA click through rate
  • Any business strategy requires time to be performed and properly evaluated. We take the 12 month as a common practice for any business strategy
  • The 75% refund exclude the paid subscription (hosting, domain, any other paid plan tools that’s requested during development)

Why with Userstellar?

Trusted & reilable

We determined to not only make the design work through a real insights, but also making working process seamless. Our clients highly relies on us for both of them.

Fixed-cost

No agency with similar value offer fixed cost for tailor made solution

Tailor-made

No startup gives flexibility to literally have a custom made website that reflect yourself, needs, and audience. Especially for layout and feature.

Based on your business needs & ux research

No agency provide ux research to build your site. They whether gives you a template, or making a design subjectively

Forever free error fixing, update & backup

Web Creation package comes with biweekly update & backup. Error occurred? Let us know, will fix it.

Guaranteed result

We'll measure your site for a year. If no any KPIs hit at all, well refund 75% with no questions. No one will give you this peace of mind.

Clear workflow

All is communicated & scheduled. Let's not interrupt your daily business outside our schedule. Stay focus on your business while still being notified on your investment.

FAQs

A refund & guaranteed result is not a business practice in this field so you won’t find similar services providing a refund policy.

But we confident with our creation & method so we provide one.

For our first 10 clients, we do offer 75% refund in the 13th month if:

  • Within the 12 months since the new site launched, not a single month hit any KPIs we’ve set together

Notes

  • Early during the onboarding process we’ll discuss and lock the metrics & KPIs to measure the site’s impact on business
  • Our expertise often impacting these metrics: reducing bounce rate, increasing time on page & increasing the main CTA click through rate
  • Any business strategy requires time to be performed and properly evaluated. We take the 12 month as a common practice for any business strategy
  • The 75% refund exclude the paid subscription (hosting, domain, any other paid plan tools that’s requested during development)

If you can rely on your own design, I suggest you to use an open-source called WordPress. You can own the site, and pay no monthly rent to the company behind it.

If you’re planning to use template, I extremely recommend to not.

Template and renting system, designed to quickly scale their business (the maker). Not you.

It’s nothing new in business.

We’ve also been utilizing the UX Research in more than 5 years to impact our employers’ businesses.

This is truly beneficial and we want you to benefits from it too without have to worry as we will do it for you.

*UX Research putting people in the center of the strategy. It means that your site is now genuinely understand them. This is the main driver of building the perception, trust & desired action.

Building a website is a design skill, business decision, and investment.

As an entrepreneur, your choice is to do it yourself or delegate to others.

If you have the resources, do it yourself.

If you don’t, delegate (and take benefit from them).

Read: Userstellar (done for you) vs Kajabi (do it yourself)

You can basically choose other than us.

Only when you think our solution can help, you’re comfortable with an organized workflow, and the investment amount is make sense to your business; then let’s partner up.

Read: Userstellar vs other agencies

Yes and easy, like uploading Instagram post.

In fact, we still will provide guideline and proper training session during the handover meeting.

To make it comfortable for both sides, we implement 4x payment terms as follow:

1. 25% After Phase 1 (Upfront payment)

2. 25% After Phase 2

3. 25% After Phase 3

4. 25% During handover meeting

Request our detailed workflow here.

Payment Method

  • PayPal (PayPal / Cards)

Note: We’re not processing the money. PayPal will.

We’re located in Jakarta & Bali, Indonesia.

Do not worry, we work with your time zone.

Right away after the deal is sealed.

Well discuss and setup the workplan during the discovery call/ onboarding meeting.

Let's guide your visitors through better web experience.

Our Offering

Web Creation US$1,250
+
Web Management US$0
+
Guaranteed result

Userstellar

UX Research

Essential UX Research

  • User survey
  • Usability testing
  • Competitor benchmarking
  • Heuristic Evaluation

Extensive UX Research (Only for Web Revamp package)

  • User survey
  • Usability testing
  • Competitor benchmarking
  • Heuristic Evaluation
  • User interview
  • Diary Study
  • A/B Testing
  • Heatmap analysis

Hosting & Domain

Building website with us (Web Creation package) comes with free & dedicated hosting & domain for 1 year.

After 1 year:
Domain: Depend on the extension (For ".com", US$20)
Hosting: US$150 (Hostinger - business plans)

Copywriting (& imagery)

General copywriting & imagery
We will do the copy & image for the entire site based on the research findings, our interpretation of your business/ vision, and your direction.

Copy and images that comes from you
Upload them to Google Drive (e.g. service terms and condition, 1:1 consulting details, team portraits, office images, etc.)
*if copy & image is not ready, we will use a placeholder text (e.g. “Lorem ipsum dolor sit amet”)

For copy that needs your guidance
We’ll discuss it as we progressing (e.g. copy in sales page, copy for service description, etc.)

Those text can be changed later on

'Layout' & 'Feature' Changes

Unlimited request; 1 request at a time

Error Fixing

As a Web Management buyer, we will fix the error on your site without queue (prioritized).

Take benefits as a buyer
Take the benefit as Web Management buyer by requesting 'style', 'layout', & 'feature' changes. You'll get the professional touch & reducing error possibility when making DIY edits.

Regular Update

Some different parts of the site required to keep being updated. We will be updating the site right away as the new update released.

(For non buyer, we also do update but in biweekly timeframe instead)

Moderating Website

If your site built with comment feature for blog post, or you're selling online course, have bunch of freebies, we will help you managing those stuff. We do upload, delete, moderate comment, etc.

Web Performance Report

Your site is equipped with analytics & heatmap tools. The Web Performance Report will show you the data from both tools.

This is useful for you to learn what's happening with the site, and what changes needs to be done.

*Web Performance Report data will be retrieved and sent to you at the end of the month (30/31) or at the end of your Web Management period.